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What
is Online Florist India?
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Online Florist
India is an Internet based professional gift service
providing an opportunity to Indians abroad to send gifts to
their near and dear ones in India.
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| What
can I send? |
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Chocolates,
sweets/mithai, savouries, teddy bears, soft toys, dry
fruits, silver coins, flowers, cakes, watches, toys, games
and much much more. You can send everything and anything
available in India through our catalog.
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| How is the item
delivered ? |
| Flowers are sent through a network of florists spread
across the country. |
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| From
where are the items bought? |
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All
the items in India are bought from the best sources in town
which have been renowned for their quality for years.
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| How
is the item delivered? |
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All
items are usually hand delivered through a renowned courier,
recognized for its prompt and trusted service. Courier
normally takes 2 to 3 working days to deliver. (See delivery
places)
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| Where
can the gifts be delivered? |
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The
gifts will be delivered anywhere in India even in remote
places. Depending upon the remoteness of recipient's place,
we will send by local courier and if it is further in the
remotest area, we will dispatch the gift by the speed post /
registered post parcel.
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| You
mention delivery within 24 working hours in Pune, does this
mean you guarantee the date of delivery? |
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We
try our best to deliver the gifts on the day specified. We
do not accept that your happy occasion should be missed just
because it is India. We believe that your occasion is
important and we understand this. We have forged a new
mentality in our employees, on-time delivery is a must.
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| How
can I help to ensure my delivery is made on time? |
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When
filling out the order form please make sure you complete all
items to the best of your knowledge. Items such as address,
telephone number and major landmarks are very helpful.
Please indicate any instructions for us appropriately. PIN
code is a must for courier shipments.
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| How
can I order? |
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All
credit card orders must be placed only through Web. We do
not accept credit card orders over phone or Email. This
ensures complete protection of your credit card transaction
as it is done on a secure server using SSL by CCNOW and
Transecute, the authorized online retailer. (check payment
options)
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| Is
it necessary to divulge credit card information over the
Internet? |
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It
is safe to enter credit card details over internet because
your browser is in Secure Mode using Secure Sockets Layer (SSL)
during checkout. If you have any concerns, you can mail us
at sales@onlinefloristindia.com.
Your credit card details do not come to us nor does it go to
our US Customer service center. Credit cards are processed
by an authorized online retailer CCNOW and Transecute on a
secure server.
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| How
do I make the payment? |
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Our
authorized online retailers, CCNOW and Transecute accepts
Credit Cards (Visa, Mastercard, American Express, Discover/Novus)
for all orders placed online.
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| Are
there any additional charges apart from the charges
mentioned on the webpage? |
| None.
Our charges are all inclusive. |
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| What
if the delivery is not done or is late? |
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Even
though we shall try to meet the date and time of delivery
schedule as given in the order form, any delayed/early
delivery for whatever reason shall not entitle the user for
any damages from us. Please read our Terms
and Conditions before placing the order.
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| What
if the recipient's address is wrong or the recipient no
longer stays there? |
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We
will inform you of such an eventuality. You can inform us to
change the receiver's address within 5 days of receiving our
message, else your order will be cancelled and no refund
will be made. But under no circumstances will the gifts be
changed. In case of perishable commodities like sweets,
cakes, flowers etc., an extra charge (our cost price) will
incur for re-purchase.
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